Skip to content

Privacy Policy

Last updated: April 2026

1. Introduction

AXIFI ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website, mobile applications, and services (collectively, the "Service").

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our Service, contact us, or subscribe to our newsletter. This may include:

  • Name, email address, and phone number
  • Account credentials and profile information
  • Payment and billing information
  • Research queries, search history, and usage data
  • Communications and correspondence
  • Device information and IP address
  • Usage analytics and behavioral data

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process payments and send related information
  • Send administrative information and updates
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest using industry-standard protocols.

5. Data Retention

We retain personal information for as long as your account is active or as necessary to provide you services. You can request deletion of your account and associated data at any time. We will retain certain information as required by law or for legitimate business purposes.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist us in operating our website and conducting our business
  • Legal authorities when required by law
  • Our business partners with your explicit consent
  • Successors in the event of merger, acquisition, or dissolution

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to opt-out of certain processing
  • Right to data portability
  • Right to lodge complaints with data protection authorities

8. GDPR Compliance

AXIFI is compliant with the General Data Protection Regulation (GDPR). We process personal data of EU residents only on valid legal grounds. For questions about GDPR compliance, contact our Data Protection Officer at privacy@axifi.ai.

9. HIPAA Compliance

When handling health information from HIPAA-covered entities and their business associates, AXIFI maintains appropriate safeguards and complies with HIPAA privacy, security, and breach notification rules.

10. Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to enhance your experience, understand usage patterns, and improve our Service. You can control cookie preferences through your browser settings.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

AXIFI Privacy Team
Email: privacy@axifi.ai
Or visit our Support page

Hi!